All services
Service area 03 Positioning & Narrative

Why should customers choose you?

We help you choose which customers to focus on, what to say to them and how to back it up.

Our role We develop positioning and messages. Visual identity, campaigns and ongoing marketing are agreed separately.

Explore the services For Founders, CEOs, marketing & product leaders
AI-Era Repositioning

Review how AI is changing what customers expect and what they value in your offer.

TYPICAL OUTPUT

Positioning options, with the evidence behind our recommendation.

Discuss this service
Audience & ICP Definition

Identify the customers most likely to need, buy and benefit from your offer.

TYPICAL OUTPUT

Priority customer groups and an ideal customer profile your team can use.

Discuss this service
Brand Positioning

Decide what you want the brand to be known for among the customers you want to reach.

TYPICAL OUTPUT

A recommended brand position and evidence to support it.

Discuss this service
Category Positioning

Work out which market category helps customers understand and compare your offer.

TYPICAL OUTPUT

A category recommendation and guidance on how to explain the offer within it.

Discuss this service
Company Positioning

Clarify who the company serves and why those customers should choose it.

TYPICAL OUTPUT

A company position backed by what the business can demonstrate.

Discuss this service
Competitive Positioning

Compare your offer with the alternatives customers actually consider.

TYPICAL OUTPUT

A position that explains the difference and the evidence behind it.

Discuss this service
Differentiation Strategy

Find a difference customers care about that your business can deliver and prove.

TYPICAL OUTPUT

Recommended points of difference and the proof needed to support them.

Discuss this service
Messaging Architecture

Decide which messages to lead with and how they should change for different audiences.

TYPICAL OUTPUT

A message hierarchy with examples for each audience.

Discuss this service
Portfolio Positioning

Clarify the role of each offer so customers can understand how they fit together.

TYPICAL OUTPUT

A map of the offers, their audiences and the differences between them.

Discuss this service
Product Messaging & Launch Narrative

Explain what a new product does, who it is for and why they should care.

TYPICAL OUTPUT

Launch messages and the supporting proof your team needs.

Discuss this service
Product Positioning

Connect what the product does to the reason a customer would buy it.

TYPICAL OUTPUT

A product position, the main benefit to lead with and supporting proof.

Discuss this service
Proof-Point Development

Check which claims about your offer you can support and where evidence is missing.

TYPICAL OUTPUT

A set of usable proof points and a list of claims that need more evidence.

Discuss this service
Proposition Architecture

Organise your offer so customers can understand what they get and why it matters.

TYPICAL OUTPUT

A structure for presenting the offer, its benefits and supporting proof.

Discuss this service
Repositioning Strategy

Revisit your position when the business, offer or market has changed.

TYPICAL OUTPUT

A revised position and a plan for putting it into use.

Discuss this service
Sales & Demo Narrative

Plan a sales conversation or demo around what the customer needs to understand.

TYPICAL OUTPUT

A sales story and demo outline your team can use.

Discuss this service
Strategic Narrative

Explain the business strategy in language leadership, sales and marketing can use.

TYPICAL OUTPUT

A shared story with core messages and evidence behind the claims.

Discuss this service
Value Proposition Development

Explain what customers get from your offer and why it is worth choosing.

TYPICAL OUTPUT

A value proposition based on customer needs and what you can prove.

Discuss this service
Creative Strategy / Strategic Debrief

A fresh perspective for agency owners, strategy directors and presidents preparing a pitch or campaign. We clarify the client’s brief and research the industry before creative ideas begin. Brands can commission the same work for their agency brief.

TYPICAL OUTPUT

Audience and industry insights, relevant trends, positioning statements and a creative brief for the internal team. Research partners and brand-side pitch leadership can be scoped separately.

Discuss this service
WHAT YOU CAN EXPECT

What you’ll
receive.

  1. 01Your audience and a position in the market
  2. 02A value proposition with supporting proof
  3. 03Messages your team can use in sales and marketing

What we work with

Your offer, what you know about customers, the alternatives they consider and your current messages.

How we shape the scope

We develop positioning and messages. Visual identity, campaigns and ongoing marketing are agreed separately.

Tell us what you need
TALK TO IOXIQ

Tell us what
you’re working on.

We’ll discuss what you need and whether we can help.

Let’s talk